Subaru of Puyallup Reviews

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  1. Jesse Butler says:

    My wife and I had searched for a car for nearly 6 months and had nearly given up before we found Jerry Harris at Subaru of Puyallup. We drove over 2 hours from our home and we would drive 200 if he ever moves. Jerry is one of those people that you can trust immediately. He earns that trust by listening to you and will find you the perfect car without making you feel pressured into buying something you don’t want. Many salesmen know the specs of the new cars but Jerry knew all the exaxt specs to cars that were 5 years old and conpared them to the new ones. Thats exaxtly what we needed. Thanks Jerry for being the guy we will always buy our cars from. You’ve earned it.

  2. Richard Li says:

    Andrew Wheeler from Subaru of Puyallup was awesome. He was professional, courteous, personable, and trustworthy. He did not pressure me in any way and presented me with all my options and explained them to me very thoroughly. The car that I selected was the second purchase this month that my family had made through Andrew and my sister will also be looking to purchase another vehicle from Andrew in the coming months. 5/5, would recommend to friends and family.

  3. My first impression of Dave was that he seemed very young. However, once he put his efforts into helping me, his professionalism shone through with brilliance. I don’t often comment on people doing their jobs as expected but Dave impressed on me how rare it really is nowadays. I felt compelled to share my pleasure in making an awesome deal with him. It was all thanks to his ability to satisfy my needs still being responsible to his job to reach the pinnacle of a win-win agreement. Very satisfied. Thank you.

  4. Tytus baker says:

    Just bought a brand new car from these guys today, found me the exact car I wanted and Carl Watts made the experience a breeze.

  5. Andrew Wheeler made the purchase of a new Forester smooth and easy. We did most of the deal over the phone, drove from Yakima the next morning and ended up with a fair deal and the car we wanted.

  6. Andrew Wheeler may be one of the younger sales people at Subaru of Puyallup, but he is effective, knowledgable, personable and a pleasure to work with. He was especially good about keeping in touch with me throughout the week we had to wait to complete this sale. I would recommend him completely.

  7. Daniel R. says:

    Andrew Wheeler was awesome in helping us find the car we wanted, taking care to make sure we found exactly what we wanted. he was very knowledgeable and was very courteous during the whole process.

  8. MJ M says:

    I live in Seattle and had visited a number of dealerships in the area, searching for a Forester equipped as I wanted. I found a 2017 Subaru Forester on Subaru of Puyallup web site. It matched my wish list exactly, including an excellent price. I called Subaru of Puyallup salesman, Dave Warmack. He immediately checked the Forester status finding it was ‘in transit’, expected to arrive at the dealership in several weeks. I immediately drove to Puyallup to meet Dave. He reserved the Forester for me, pending delivery. He answered all my questions and took me on a test drive to demonstrate the Forester features. Dave called in about 10 days, my new 2017 Subaru Forester had arrived. Dave provided an absolutely positive, stress free buying experience. I highly recommend Dave Warmack and Subaru of Puyallup if you are considering a new Subaru. Based on my experience I plan on using Subaru of Puyallup for my future maintenance even though I have to drive a bit further to their location.

    • Thank you for your great review! We are very happy to hear about your Stress Free Experience with Dave and our dealership. We are very lucky to have him on our team! We hope you are enjoying your new Forester and we look forward to seeing your at your first scheduled maintenance!

  9. Bought a new 2017 Forester from Kimberlee Cade at Subaru Puyallup! This is my second car from them and her! Again I had spectacular service, stellar follow-up and all the coffee I wanted! There were no surprises, easy financing, and a relaxing environment. I never felt pressured and I didnt feel that salesy atmosphere. I have stopped in a couple time just to say hi!

  10. Andrea Meyer says:

    I found my experience with Kimberlee Cade of Subaru of Puyallup to be exceptional! She was totally committed to my satisfaction with the car and her relaxed and patient attitude made the whole experience stress free. I feel I can call on her any time and she will do all she can to help. Also, thanks to Andrew for the review of the safety features! The Impreza is one of the smoothest, most comfortable rides I’ve ever experienced! Altho it is a compact it had plenty of power to do whatever I asked. Both the dealership and the car are excellent and I highly recommend you check them out.

    • Hi Andrea, thank you for your positive review! We are very happy to hear about your great experience with Kimberlee and our dealership! We hope you are enjoying your new Impreza and we look forward to working with you again in the future! -Lizzy Slenning, Marketing Coordinator.

  11. Amanda says:

    Can’t say enough good things about the people at Subaru of Puyallup. They were all so helpful and nice! Buying a car can be a pain, but when you have a room full of great people, not so much! Kirk Schroll and Kymberly Ruff in finance were two of my favorite people ever! We’ll definitely be back next time we need a new car!!

  12. I bought a Subaru a week or two ago and was so pleased with the vehicle I bought. Kimberlee Cade knew what I was looking for and she showed me what was on the lot. You had the exact vehicle I needed. She had me test drive it and it was perfect. She did the sale and it went so smooth. She took care of everything. I like dealing with Subaru of Puyallup and I know they have genuine people working there. Very well trained people.

  13. Shannon says:

    I bought a new Subaru outback from Dave Warmack, and he was super knowledgeable about the car and answered all our questions!! He didn’t pressure us at all which is appreciated!! He went over all the cars computerized features for over an hour so when I left I felt confident about using the features!!! Love my new car it’s Amazing smooth and Very safe!!!Thank you Dave for all your help we will use you again if we have any other purchases!!

  14. Joan S says:

    I would like to thank Carl Watts for the time & patience he had in showing me around my new vehicle. I had a lot to take in. Having gone from a vehicle that didn’t even have electric windows or locks, you can imagine the shock I was in with 2017 eye sight. Still trying to get use to my vehicle, but feel confident that if I go to the dealership they will assist me. Recommend Puyallup Subaru & Subaru’s.

  15. Amy Alcorn says:

    I had my previous car for almost 10 years and it was hard to let her go but after doing weeks of research I finally decided to buy a Subaru, my first Subaru! I looked at a multitude of dealerships within 400 miles and was able to find the vehicle I wanted with a price that couldn’t be beat from any other dealership. When I went in I was introduced to Andrew Wheeler, who was very friendly and courteous while preparing my paperwork. There was no hard-sell, back-and-forth haggling, they were happy to honor my price promise certificate and I was in and out of the dealership within a couple hours…with a brand-new fully gassed up and detailed Subaru Crosstrek. They have earned a long time customer and I will be sure to share my experience with friends and coworkers.

  16. Zach Miller says:

    Andrew Wheeler was the man who took care of me. He was on everything and made buying a car so simple. I appreciate and thankful to have had a opportunity to get a car through him. You guys rock thanks for everything.

  17. Melissa K says:

    Kimberlee was wonderful to work with. She took the time to point out the features that meant the most to me, and when it came time for my decision to purchase my Forester, she kept me very well informed and was on top of it all for me! I would refer Kimberlee to any of my family or friends looking to make a new car purchase 🙂

    • Hi Melissa, thank you for your review! We are very excited to hear about your positive experience with Kimberlee and our dealership. We hope you are enjoying your new Forester and we look forward to working with you again in the future! -Lizzy Slenning, Marketing Coordinator

  18. Ly Yon says:

    It was a great experience. I Highly recommended Subaru of Puyallup to everyone.

    Today, my Aunt and I went to Subaru of Puyallup to buy a car for her. We first have no idea what we were looking for. However, Jerome made it easy for us. Jerome was helpful and honest. We told him our situation and he helped us figure out what was best for us. Jerome took my Aunt for a test drive on 2017 Forester and she love it. My Aunt was like “This is actually what I want ” she loved the dark red color and the price of the car was considerably more affordable than we were expecting.
    Make no mistakes, there was a little confusion here and there but Jerome went out of his way, with the help of his managers(especially Brian), to insure our experience was as stress free as possible. Thank you to everyone at Subaru of Puyallup, you guys created a really fun atmosphere there(especially since we have difficulty with English as a multi-language speaking family).

    • Hi Ly, thank you for your review! We are very pleased to hear about your great experience with Jerome and our dealership. We strive to make the Stress Free Experience as Stress Free as possible! We hope you are enjoying your new vehicle and we look forward to working with you again in the future!

  19. Page says:

    I just bought a new Impreza from Kimberlee Cade at Puyallup. I live in Bellingham but the price and the service were the best there. Although I don’t usually write reviews, my experience was so fantastic that I wanted to share it. Kimberlee was efficient, knowledgeable, and responsive. There was none of the ‘gaminess’ that so often accompanies buying a car. I requested a price, she met it, and that was that. All of the staff there were a pleasure to work with. Highly recommend Puyallup Subaru!

  20. Danny Chang says:

    Great and stress free!

  21. Danny Chang says:

    Great service & stress free!

  22. Alex Taylor says:

    Very helpful and professional staff with great cars and prices. Cars are a great price and the staff is very friendly and professional. The sales team of Dima, Dan and Wade helped me out a ton, showing me everything about the car and helping me with getting the best price possible and got a warrenty on top of it.

  23. Bree Vance says:

    Subaru of Puyallup had the greatest prices and everyone we came across was so friendly! I love my new Subaru and I was so thankful that Kimberlee C. helped me pick my perfect car. She went above and beyond on my test drive showing me all the cool new features my car had. She new the best roads to take for each feature (down hill, freeway, parking, etc.) She even made an appointment with me for a week later so I could come in if I had any questions. She synced my phone and was just generally awesome. I highly recommend Subaru of Puyallup- if your looking for a car. Give Kimberlee a call!

  24. Steven Kim says:

    Jerome was fantastic! He truly gave me the stress free experience by making sure all my requests were met at a timely matter. I would highly recommend him (10/10 rating) to anyone looking for a new Subaru to buy or lease. Jerome made sure I was taken care of and treated me with the utmost respect at the dealership.

  25. I would like to thank Dima Railean for all the help I received from him. I was in a tight spot and he set me up with the perfect car for what I needed. He was on top of everything. I really cannot “Thank” him enough. Thank You Dima!

  26. Anna says:

    Carl Watts was straightforward and made our car buying experience quick and easy. We would work with him again. Thanks!

  27. jeff harris says:

    My wife is super happy with her new Crosstrek. Let’s just say she is not the easiest person to deal with, she changed her mind probably at least 10 times and Carl Watts was patient and found her a car she loves.
    As we were getting ready to leave with the car I noticed a few rock chips. Carl took some pictures and said he would have someone call us to fix it. A few days later (when it wasn’t raining) I noticed there was more damage. If I wasn’t in the industry I probably wouldn’t have noticed the minor flaws.
    Not gonna lie, I figured I was SOL on this deal. I called Carl and he told me he would take care of everything. So, by 7pm that night my wife had another brand new car! Seriously, they wanted to make sure we were happy and not worrying about repairs on a new car, so they gave her the exact same make, model, year, color, everything was exactly the same.
    We will continue to let everyone know Carl Watts at Subaru of Puyallup is the guy to see if you want a truly stress-free car buying experience!

  28. I don’t even know where to begin with my wonderful experience here with Andrew. Friendly, helpful and informative. Thank you for putting my faith back into car salesmen. This was my first stop and he helped me find exactly what I was looking for. Wade found me the lowest interest rate and was nice as well. Everyone here is beyond pleasant, and very educated in their fields. Highly recommend this establishment.

  29. Beth says:

    Thank you Jerry for a stress free, hassle free, no surprises car buying experience. Thanks for your understanding and patiently answering (and continuing to answer) questions from a non-techie. I will recommend Subaru of Puyallup to anyone, even if they are not in the immediate area. It is well worth the drive.

  30. Paul Dimick says:

    Dave Warmack did a wonderful job helping me decide on the best vehicle in my price range. I would give him 10’s across
    the board.

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