Can’t say enough good things about the people …

Dealership Review by Amanda.

Can’t say enough good things about the people at Subaru of Puyallup. They were all so helpful and nice! Buying a car can be a pain, but when you have a room full of great people, not so much! Kirk Schroll and Kymberly Ruff in finance were two of my favorite people ever! We’ll definitely be back next time we need a new car!!

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Can’t say enough good things about the people …0Dealership Review by Amanda.Can’t say enough good things about the people at Subaru of Puyallup. They were all so helpful and nice! Buying a car can…

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  1. I was incredibly pleased with my experience here. The car is great and Jerry was very helpful in making sure that it was the car for me. Wade was also great in helping me understand all the finance paperwork. I felt like all my questions and concerns were seriously addressed which has not been my experience with some other sales people. Would recommend that anyone looking for a vehicle check here first.

  2. Had a great experience here. Andrew wheeler was very helpful and friendly. Going home happy with a new car!

  3. Ian says:

    Today my wife and I bought our first car from Andrew Wheeler. We were nervous when we first got there and he walked up to us immediately and talked to us about what we were looking for. Andrew was really genuine and far from pushy which allowed us to get comfortable and we really enjoyed the experience. We took the Subaru Forester on a test drive and loved it and are taking it home! Very enjoyable experience and would recommend all my friends to use Subaru of puyallup!

  4. We had a very good experience. Helmut and Dima exceeded my expectations. I found exactly what i was looking for, and am very satisfied. they were both professional and knowledgeable.

  5. I have purchased 8 new and a number of used vehicles in my lifetime. My experience with George Mayfield, with an assist from Mark Clark, was far and away the enjoyable negotiation I have ever experienced at an auto dealership. The questions I asked ( and there were many ) were answered in a forthright manner, and there was never an effort to upgrade or add items we didn’t want.George was patient and explained everything. I asked many questions about the product, financing, various charges and always received a satisfactory answer. If there was something I didn’t like it was changed ( with-in reason) There was no avoidance or typical ” cover-up” answers.Although the bottom line was a business negotiation, working with George was so enjoyable it was like working with a friend who shares a common goal. I highly recommend George Mayfield as he is absolutely the most forthright and pleasant salesman I have ever had the pleasure to do business with. The best part is a fair and reasonable price.

  6. Several months ago I was in the process of purchasing a New Crosstrek. George M. took the time to show me all the new specs, was very knowledgable with the car, and was very friendly. Financially i wasn’t prepared and George was very hopeful that i will be driving a Crosstrek soon! Several months later, George was very welcoming and pointed me towards Dima. Dima has been an awesome salesman! He made this process so easy and Stress Free. Thank You Subaru of Puyallup!!

  7. I purchased a 2016 Subaru Crosstrek. We received excellent customer support throughout the process. Primarily from Dima, who gave us an extended test drive allowing us to test steep inclines and stretch that required (allowed) rapid acceleration. This helped us in being more comfortable with the purchase of a used car. He also knew the answers to all our questions on performance, financing and warranties. We also had excellent help/interactions with Kym Ruff, Le’Shung and Alisa who greeted us when we arrived and got us into the car that we ended up buying. Thank You ! Thank You ! Thank You !

  8. The car buying experience at Subaru of Puyallup is excellent. The first time we visited we were not ready to purchase a new car and we let Jerry Harris know that right from the start. Most dealerships have salesmen that are a lot less helpful when you tell them this, but not Jerry. He took his time and showed us every car we wanted to look at and helped us narrow down our choices. We let him know we’d be back when we were ready to buy. Sure enough we came back and Jerry was ready to help us find our new car. We test drove the 2017 Subaru Forester and fell in love with it. We had a loan from a different bank and the dealership was able to beat it by at least two points, that is what sealed the deal for us and we made our purchase. We are very pleased with our experience at this dealership and will return when we need to buy another car. The customer service is excellent here and so are the staff, thanks for providing a truly stress-free car buying experience.

  9. I found the Car of my dreams on KellyBlue Book and contacted Subaru of Puyallup. Judi contacted me right away and gave me detailed information about the car. When i arrived to the Dealership i was surprised how beautiful the place looked and how friendly people were here. I meet my salesman Dima who was very polite and knowledgable professional. He even spoke my native language and was very easy and pleasant in communication. Judi and Dima made me a great deal for the car i was buying. Thank You

  10. Katie D says:

    I recently purchased a new vehicle from this dealership, and had the best buying experience of my life! This is truly a no-pressure environment, and I know I got the best deal possible! When you go, because you really should go here for your next car purchase, be sure to ask for Jerry. He was a fantastic salesman, very patient with all my questions and took me on a test drive in three different vehicles to ensure that I chose the right vehicle for me. All the staff here is amazing, from Jerry in sales to Wade in financing who was tremendously helpful to me during the financing part of the process, you’re going to find a great team here waiting for you! Could not be happier!

  11. R & M says:

    We just bought a new car from Dave at Puyallup Subaru. What a marvelous experience with a wonderful man. He was helpful and friendly and made us feel so comfortable in a situation we thought would be stressful. LOVE the car! Enjoyed the experience!

  12. Regarding, Dima, Carl and Kym. I had an experience dealing with all 3 of them. A true one of a kind experience. I great appreciate their patience and ability to work with the customer to the fullest extent. I will definitely buy the next car from this dealership. Hands down the best customer service i have received at a dealership. 6 Stars !!!

  13. Sunny D says:

    I purchased a Nissan Pathfinder 2015 . I received excellent customer support throughout the process. I was incredibly pleased with my experience here. love my Car and Justin was very helpful and on top in making sure that my experience here was Above and Beyonf. Financial paperwork was quick and efficient. I highly recommend Justin as he is Absolutely the most helpful,forthright,honest,pleasant salesman I’ve ever met. Thank you everyone at Subaru of Puyallup!!! You guys ROCk!!! Thank you JUSTIN your are Amazing!!!!!!

  14. We purchased our new Subaru from Jerry Harris and we can’t say enough about how great he was. I highly recommend him to anyone out there looking for a new vehicle.

  15. Hi me and my wife bought a new Subaru crosstrek last night from Subaru of Puyallup. Our sales man Carl Watts was very helpful and nice along with everyone else at the dealership. We stayed a couple of hours past closing to get the deal done. We would and will recommend Subaru of Puyallup to friends and family. Thanks to everyone there for a pleasant new car buying experience. We appreciate your time and kindness Carl Watts. From Jeremy and Julie

  16. Britny says:

    Great experience. Andrew helped make sure we bought the right car for our needs and was very helpful/friendly. Kym was also great to work with and was extremely helpful.

  17. Marian says:

    I love my new 2017 Subaru Outback. I received excellent customer service from Rick and Kym. Thank you both so much for helping me get the perfect car. I love all the new safety features!

  18. Dima and Helmut, Thank You for our pleasant experience purchasing my new Forester. You guys were patient and knowledgeable answering all our questions. I did not feel pressured, you when’t over and above showing me all my options. i will refer others to you. Thank You

  19. We have been working with Helmut and Dima for a few weeks trying to find the perfect car. Very happy with there professionalism and patience that they have provided , we bought a Forester and got an amazing deal and souvenirs as well. Thank You !

  20. My experience buying my new Subaru. I have been looking to lease a new car and after comparing VW and Subaru, I have decided to get a Impreza. Dima who sold my car was very easy going, fun to work with and made the buying experience Stress Free. I am very happy with the car i got and the customer service. Thank You Subaru of Puyallup and Dima.

  21. We went online and found the truck we were looking for. Came in and looked at it and loved it.The sales man Helmut and Dima were pleasant, funny and courteous man. We enjoyed our stay here at Subaru of Puyallup. Thank You, Roberts Family.

  22. C laurenzo says:

    We had a stress free experience at Subaru of Puyallp when we worked with Jerry Harris on a recent car purchase. Working with Jerry Harris we were treated with courtesy and respect in regards to our auto needs. We will be returning to Jerry the next time we are looking for a new vehicle.

    We love our new Subaru Forester!

    C & C Laurenzo

  23. We had a thoroughly enjoyable time purchasing our vehicle with Dumitru! Very cordial, attentive and pleasant! Definitely a Stress free purchase!

  24. Dima, i am very appreciative of everything that you did in order to help me find the right subaru for me. My wife and i both agree that this car is perfect for me and it is thanks to you for taking the time and patience to assist me in choosing this car. I can honestly say that you made this experience of buying my first subaru an expectation i hope to always receive when buying a new car from other salesmen. Thank you so much!

  25. I am motivated to write reviews only if I had an extremely pleasant or an extreme displeasing experience. I am so happy to be writing this review for the reason that my wife and I had a great experience when we recently purchased a new Crosstrek from Subaru of Puyallup. We knew we needed to replace our old high mileage Forester and had stopped by a couple other dealers before going to Subaru of Puyallup. This dealership has an atmosphere of friendly and helpfulness and like they advertise, “Stress Free”. We were greeted by a most helpful, pleasant, knowledgeable, enthusiastic and patient salesman, George Mayfield. Since it had been several years since we had bought a car, we had a lot to learn and George helped us learn about the new cars of today and what desired amenities we really wanted. George has been selling cars for lots of years but still has the enthusiasm and energy of a youngster with the patience and knowledge of a mature sales person. Additionally, Puyallup has an overwhelming selection of all models, colors and features. I believe we were given the best price and highest trade valve possible and without the pressure to buy. But of course, I highly recommend Subaru of Puyallup and Salesman George Mayfield.

  26. Ben Nordlie says:

    I was shopping for a new Crosstrek and happened upon the Subaru of Puyallup. I was met by Jerry Harris who was extremely knowledgeable and helpful. He located the exact car I was looking for and let me take it for a longer test drive. I ended up trading in my current vehicle and purchasing the new Crosstrek.
    This was my first time buying a car from a dealership and dealing with financing. We did some haggling and ended up with a fair price for the purchase and the trade-in. Jerry did his best to barter on my behalf to get the lowest price. Financing was a little difficult because of my credit, but Jerry and the team at Subaru of Puyallup helped get me into the recent college grad program in order to qualify.
    Overall, Subaru of Puyallup is a very nice dealership with helpful people. Everyone I met there was helpful, but Jerry was my main point of contact. He programmed my number in his cell and kept in touch throughout the process. I highly recommend this dealership and Jerry in particular.

  27. I just bought my first car thanks to Jerry, Jerome, and Rick. We came twice before to check out the car we wanted. The first time with Jerry, the second with Jerome. We told them our situation and they weren’t pushy at all, trying to get us to leave with a car that day. The third time we came, we were ready to leave with a car. Rick was available to help us and got the process started quickly. They made this experience so great, and I left with my dream car. Thanks guys!